Additional Information About Robin Glasco
Robin Glasco has nearly 30 years of experience in healthcare including leadership accountability in strategic planning, innovation, clinical operations, business and product development.
Robin joined Spencer Stuart as an executive search consultant.
Prior to founding Bambü, a healthcare advising and design firm, Robin served as chief innovation officer for Blue Cross Blue Shield of Massachusetts. In this role, she was accountable for introducing the science of innovation, applying it to corporate initiatives and preparing the organization to compete in the future. She was responsible for the design and programming of a state-of-the-art, customer focused innovation lab.
At Kaiser Permanente, Robin served in several executive positions to develop, implement and manage strategic priorities to improve quality standards and care protocols as well as maximize growth opportunities.
Robin holds an MBA and an undergraduate degree in business administration from the University of Colorado. She is a board member of American Telehealth Association and a member of Alpha Kappa Alpha. She is also an author of KISS YOUR DRAGONS: Radical Relationships, Bold Heartsets & Changing the World. Robin founded and hosts THE PINK COUCH, a multi-media platform addressing issues impacting women, underserved and unrepresented communities.
Robin resides in Washington D.C.
PEOPLE-FIRST CITIZEN
PEOPLE-FIRST CITIZEN
PEOPLE-FIRST CITIZEN
Passion with a mix of pragmatism, humor and experience applied professionally and personally.
- Change irritants in the world
- Level the playing field—with the foot on the scale for those without the podium
- Bring people together to do good
- Light the path for others to explore
WHY MY PHONE RINGS
PEOPLE-FIRST CITIZEN
PEOPLE-FIRST CITIZEN
Strong brand has not gone unnoticed by board members, senior executives, and colleagues at all levels.
- Crave fog clearance to reveal the matrix
- Desire unfiltered truth delivered empathetically
- Shake a pom pom and grab a megaphone
- Cross large-scale, gnarly challenges off the list
NOT MY SUPERPOWER
PEOPLE-FIRST CITIZEN
NOT MY SUPERPOWER
Blind and not-so-blind spots are why I surround myself with those with 20/20 vision and create a safe space to share.
- Head-first jumping without testing the water first
- Talk for the purpose of participation points
- Create word novels disguised as powerpoint
- Work-life balance as a destination
LEADERSHIP EXPERIENCE
CORPORATE & GROWTH STRATEGY
INNOVATION & HUMAN-CENTERED DESIGN
INNOVATION & HUMAN-CENTERED DESIGN
- Leadership & Team Development
- Strategic Planning
- Market & Business Line Strategy
- Strategic Alliances & Partnerships
- Product Development & Management
- Geographic Expansion
- Venture Investments
- Mergers & Acquisitions
- Board Engagement
INNOVATION & HUMAN-CENTERED DESIGN
INNOVATION & HUMAN-CENTERED DESIGN
INNOVATION & HUMAN-CENTERED DESIGN
- Mindset Shift
- Experiential Architectures
- Human-Centered Design Process
- Agile
- Lean Six Sigma
- User|Customer Experience (UX|CX)
- IT Planning
- Application Development (UX)
- Workshop facilitation
BUSINESS & CLINICAL OPERATIONS
INNOVATION & HUMAN-CENTERED DESIGN
BUSINESS & CLINICAL OPERATIONS
- Integrated Care Delivery Systems
- Pharmacy Operations
- Patient-Centered Medical Home
- HEDIS & Performance Management
- Same-Day Access Modeling
AVAILABLE FOR SPEAKING ENGAGEMENTS
LEADERSHIP ROLES
EXECUTIVE SEARCH CONSULTANT, HEALTHCARE| Spencer Stuart
EXECUTIVE SEARCH CONSULTANT, HEALTHCARE| Spencer Stuart
EXECUTIVE SEARCH CONSULTANT, HEALTHCARE| Spencer Stuart
Founded in 1956 and privately owned, Spencer Stuart is one of the world’s leading executive search consulting firms, operating out of 50 offices in 26 countries. Our 330 consultants worldwide blend industry knowledge, professional services ability, and a keen understanding of executive leadership.
2022 to PRESENT
FOUNDER & CEO | Bambü
EXECUTIVE SEARCH CONSULTANT, HEALTHCARE| Spencer Stuart
EXECUTIVE SEARCH CONSULTANT, HEALTHCARE| Spencer Stuart
Provide leadership in the development, execution and discipline of corporate strategic plan, key initiatives to deliver profitable membership growth and market-making solutions while adhering to high quality industry standards (NCQA, HEDIS).
Consult with c-suite executives to realize their mission and growth potential through strategy, innovation and sometimes a shift in leadership mindset.
Clients range from Fortune 1 to nonprofit organizations throughout healthcare ecosystem.
2018 to 2022
CHIEF INNOVATION OFFICER|Blue Cross Blue Shield of MA
EXECUTIVE SEARCH CONSULTANT, HEALTHCARE| Spencer Stuart
VICE PRESIDENT of Strategic Operations |The Permanente Federation
Entrepreneurial mindset geared toward the creation, execution and continuous improvement in a VUCA environment. Maintain pipeline of patient-centered solutions with national application drawing best practice, novel analytics, personal expertise, creativity and innovative mindset.
Formulate ideas and strategies for product development, marketing, branding opportunities that catalyze change and drive results, while remaining disciplined to discard concepts that are ineffective, costly, or beyond the scope of the company’s mission.
2015 to 2018
VICE PRESIDENT of Strategic Operations |The Permanente Federation
EXECUTIVE DIRECTOR Strategy & Operational Performance|Kaiser Permanente
VICE PRESIDENT of Strategic Operations |The Permanente Federation
Servant leader with a reputation of enriching the lives of individuals and building a better organization by establishing trusted advisory relationships, fostering collaboration and resolving organizational barriers.
Partner with health plan c-suite to ensure strategies and products support care protocols Developed and led national clinical customer engagement to translate the value of the high-quality, integrated care delivery system to large employers, brokers and consultants.
2008 to 2015
EXECUTIVE DIRECTOR Strategy & Operational Performance|Kaiser Permanente
EXECUTIVE DIRECTOR Strategy & Operational Performance|Kaiser Permanente
EXECUTIVE DIRECTOR Strategy & Operational Performance|Kaiser Permanente
2006 to 2008
EXECUTIVE DIRECTOR Market & Planning Strategy|Kaiser Permanente
EXECUTIVE DIRECTOR Strategy & Operational Performance|Kaiser Permanente
EXECUTIVE DIRECTOR Strategy & Operational Performance|Kaiser Permanente
2004 to 2006
MANAGER of Corporate Business Segments |Kaiser Permanente
MANAGER of Corporate Business Segments |Kaiser Permanente
MANAGER of Corporate Business Segments |Kaiser Permanente
2003 to 2004
MEDICAL OFFICE ADMINISTRATOR |Kaiser Permanente
MANAGER of Corporate Business Segments |Kaiser Permanente
MANAGER of Corporate Business Segments |Kaiser Permanente
2001 to 2003
CONSULTANT Business Segments |Kaiser Permanente
MANAGER of Corporate Business Segments |Kaiser Permanente
CONSULTANT Business Segments |Kaiser Permanente
1998 to 2001
OTHER Roles
OTHER Roles
CONSULTANT Business Segments |Kaiser Permanente
Adjunct Professor, Webster University; Sales Director, Antero Healthplans; Account Manager, United HealthCare; Broker Administrator, Sales & Marketing Transformation Team, Blue Cross Blue Shield of Colorado/New Mexico/Nevada
1993 to 1998
LEADERSHIP STYLE
DEMOCRATIC & PARTICIPATIVE
DEMOCRATIC & PARTICIPATIVE
DEMOCRATIC & PARTICIPATIVE
While I like to set goals, guide team discussions, and make the final decision, I appreciate and rely heavily on the valuable insights from the team.
AUTHORITATIVE & PACESETTING
DEMOCRATIC & PARTICIPATIVE
DEMOCRATIC & PARTICIPATIVE
I like to help people see where the organization is going and what the world will look like when we get there--particularly in changing and uncertain times.
MYERS BRIGGS = ENTP
BIRDS OF A FEATHER = PEACOCK & DOVE
BIRDS OF A FEATHER = PEACOCK & DOVE
Extrovert-Intuitive-Thinking-Perceiving
I am innovative and love to solve challenging problems. I have a curious mindset, make the effort to understand people, systems and principles.
BIRDS OF A FEATHER = PEACOCK & DOVE
BIRDS OF A FEATHER = PEACOCK & DOVE
BIRDS OF A FEATHER = PEACOCK & DOVE
This short, fun exercise is a great way to get to know your colleagues and how best to work with a different style.
As a Peacock with part Dove, my strengths are creativity, building relationships, flexibility and teamwork.
BOARDS & ASSOCIATIONS
AMERICAN TELEHEALTH ASSOCIATION
AMERICAN TELEHEALTH ASSOCIATION
AMERICAN TELEHEALTH ASSOCIATION
MOFI EXECUTIVE-IN-RESIDENCE
AMERICAN TELEHEALTH ASSOCIATION
AMERICAN TELEHEALTH ASSOCIATION
DESIGN MUSEUM (previous)
AMERICAN TELEHEALTH ASSOCIATION
DESIGN MUSEUM (previous)
ALPHA KAPPA ALPHA
COMMUNITY SERVINGS (previous)
DESIGN MUSEUM (previous)
COMMUNITY SERVINGS (previous)
COMMUNITY SERVINGS (previous)
COMMUNITY SERVINGS (previous)
BOSTON HARBOR NOW (previous)
COMMUNITY SERVINGS (previous)
COMMUNITY SERVINGS (previous)
NATIONAL BLACK MBA ASSOCIATION
NATIONAL BLACK MBA ASSOCIATION
NATIONAL BLACK MBA ASSOCIATION
MOBE (previous)
NATIONAL BLACK MBA ASSOCIATION
NATIONAL BLACK MBA ASSOCIATION
BUILD (previous)
NATIONAL BLACK MBA ASSOCIATION
Big Brother Big Sister of the Bay Area (previous)
Big Brother Big Sister of the Bay Area (previous)
Big Brother Big Sister of the Bay Area (previous)
Big Brother Big Sister of the Bay Area (previous)
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